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FAQs

FREQUENTLY ASKED QUESTIONS

Want to find out more about Pakenham Mattresses? The Answers to these questions and more can be found below.

 

Q.Who are Pakenham Mattresses?

Pakenham Mattresses is a family owned, an independent business dedicated to providing the best value for money mattresses and associated accessories along with the best customer service in  Pakenham, Officer, Berwick, Beaconsfield, all the Narre Warrens, Clyde, Clyde North, Cranbourne, and surrounding areas.

Q.How the journey of Pakenham Mattresses begins?

Pakenham Mattresses began in 1990 in Pakenham as Factory Direct Furniture Sales, manufacturing bedroom, dining, and occasional furniture for sale direct to the public.  We also made commercial furniture and beds for dormitories at Melbourne University, La Trobe University, Mannix CollegeDeakin University, The Royal Australian Navy, The Salvation Army, The Brotherhood Of St Laurence and the Melbourne Metropolitan Fire Brigade.  Mattresses were usually supplied to go with the beds. 

Due to changing market conditions and family members retiring, a decision was made to move to smaller premises and concentrate on the dormitory beds, wholesale bed bases for use with electrically adjustable beds, and mattress sales

Q.Any Business Achievements/Landmarks you achieve for Pakenham Mattresses?

Established in 1980. Moved to Pakenham 1990.

Q.What types of Mattresses are sold by Pakenham Mattresses?

Pakenham Mattresses stocks a wide range of mattresses from budget models through to premium multi-zone pocket spring eurotops. We also have commercial quality mattress protectors to keep your new mattress clean and fresh. We have mattresses for kids' rooms, spare rooms,  master bedrooms, and holiday houses.

Q.How are Pakenham Mattresses different from other mattress shops in Australia?

Whether you visit our showroom, or purchase online, Pakenham Mattresses carries a huge range of mattresses in stock, ready for immediate delivery. We also do our own deliveries, which means you can usually receive your mattress the day you purchase. Delivery is FREE in  Pakenham and adjacent areas.We have mobile EFTPOS facilities for payment on delivery.

Q.Are there are any discounts,promotions,or coupon codes?

Pakenham Mattresses offers genuine discount pricing, due to our low overheads compared to our competitors. We don't have 50% off sales because we don't mark our mattresses up 500%  justto offer a huge (fake) discount. We also often  have for sale discontinued models and factory seconds at even further reduced prices.

Q.How does one choose the right mattress to sleep on?

When you visit our showroom, you will be asked a number of questions regarding your sleeping preferences. special requirements, and budget. The answers to these questions allow us to recommend which models you should try in order to choose the mattress that is right for you.

 

Q.How is it delivered?

see above

Q.I ordered the wrong size. Can it be replaced with the correct size? 

People very rarely order the wrong size. If they do we swap it for the right size.

Q.Are there any color options available?

Only for bases. Mattress colors are specific to the various models.

 

Single 188cm x 92cm
King Single 203cm x 107cm
Double 188cm x 137cm
Queen 203cm x 153cm
King 203cm x 183cm